| CUSTOMER REVIEWS |
| CHRISTIAN TENENPAGUAY |
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03-04-2023 07:34 |
| absolutely love the products i order for my crew. Thanks @Discountmugs for making it happen. |
Rita Thompson |
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03-04-2023 07:32 |
| I had a number of questions about my potential order and reached out to DiscountMugs via the chat option. Demi was able to immediately help me accomplish tasks that I could not do via my laptop. She was very helpful with artwork, answering my questions about set up fees and delivery. My experience was 5 Star all the way. I had been looking at four other companies, but I ordered from this business because of the service. |
Scott |
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03-04-2023 07:30 |
| I went very easy the person I worked with was great wonderful her name was Demi Discounts Mugs should be very lucky to have some one like her working for there company. |
Stacy |
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03-04-2023 07:27 |
| I ordered camp mugs for my business. They arrived quickly and look great! I receive lots of compliments on them |
Michelle Reynolds |
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03-04-2023 07:26 |
| This was my first time using Discount Mugs. I reached out to the support chat and Barbie was able to provide me with all the information and assistance I needed. She went above and beyond. I'm very happy with my purchase and thankful for her service! I will definitely be returning |
Douglas |
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03-04-2023 07:23 |
| We have used several things in the past as "Thank You" gifts for our customers, but these mugs are perfect. Our name and phone number are in front of them daily as they drink their beverages. We have purchased mugs from other companies, but Discount Mugs is by far the lowest price I have found. The communication during the process is great as well as their customer service. I highly recommend Discount Mugs |
Buzz Davis |
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03-04-2023 07:19 |
| I have ordered can koozies a couple times now.....they were exactly as i ordered and i got them pretty quick....i have had no trouble or problems at all ...will be ordering more next year...i would recomend DiscountMugs.... |
Julie Falcone |
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03-04-2023 07:15 |
| Alvin was very helpful to me processing a refund for a missed discount code & providing me with production updates. |
Diane Robins |
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03-04-2023 07:13 |
| I was very pleased with my experience with the chat on discount mugs. I was able to use my previous text but change the pen style. It was easy and very helpful. |
Janine Marcacci |
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03-04-2023 07:11 |
| I’ve been ordering from DiscountMugs for family events for about 10 years. I have always received my orders more quickly than anticipated. The customer service has always been efficient and courteous. |
Jose Ricardo Sales |
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03-04-2023 07:04 |
| I had a very easy time ordering Mugs for my restaurant. Alvin was incredibly helpful in finding my old order and putting together a new one, even though the previous item had been discontinued. Great service!! |
lietha allen |
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03-04-2023 07:02 |
| Demi was AMAZING! She chatted with me and worked so hard to help me through my entire ordering process. The entire process took an hour and a half and she didn't give up on me. I was actually about to order with another company, but after such great customer service, I decided to place my order with Discount mugs. Hopefully I won't run into any troubles with receiving my order and hopefully I will be satisfied with my final design. |
Angi Abt |
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03-04-2023 07:00 |
| I had some problems with uploading my artwork. I chatted online with Josephine and I was able to attach the artwork with a few details on colors and she had my proof in seconds. She also was very helpful in emailing the link for payment. Way to go Josephine! I appreciate the great customer service! |
Alyssa A |
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03-04-2023 06:57 |
| Alvin was absolutely incredible. He was so patient, attentive, and had all the answers I needed. He responded so quickly and was very pleasant. Wish more companies had customer service this great! |
Amy |
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03-04-2023 06:55 |
| We haven't received our product yet but your customer service is A+! Jacklyn Odanga helped me tremendously. She was patient, knowledgeable, and quick. Getting on these sites can be a bit overwhelming but she made it as easy as possible. I will happily order from here again due to customer service. |
Nicolas B |
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03-04-2023 06:54 |
| Very seamless experience, the sales rep that helped me went above and beyond. I will continue to use discountmugs for my future needs. |
Elizabeth Lower |
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03-04-2023 06:52 |
| I had some questions about the placing and cost of my order and used the chat option. Barbie was extremely helpful; she was also patient and courteous. She answered my questions, gave me a discount, and walked me through the payment process. I am very pleased with the entire experience and look forward to receiving my order. |
Lacey Weimer |
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03-04-2023 06:51 |
| Lanie was very helpful when placing my order and noticing the color of something I wanted was out of stock. I'll be back to order more! Thank you Lanie! |
Shellie Campo |
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03-04-2023 06:50 |
| I was ordering imprinted mugs and was unsure of art design and Barbie was very helpful. |
Rachel |
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03-04-2023 06:48 |
| I was actually floored by the customer experience. I wasn't expecting to get a real person in the chatbot, let alone one who would talk me through the order and give me an honest answer in regards to production schedule and then set up everything I needed to quickly order. It felt like I had a personal assistant and as a busy startup CEO who can't actually afford a personal assistant yet, this felt like a big win. Thank you! |
