| CUSTOMER REVIEWS |
| Lizabeth Scott Author |
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03-04-2023 12:22 |
| For months, I've gone from one company to another, trying to find tote bags. I've been so overwhelmed with choices that I close the sites and give up. A fellow author suggested DiscountMugs. I was pleasantly surprised when a chat box popped up and a real person was there to help me through the entire process. She was even able to show me my bags and mugs with my logo and design. I made a few teaks, she made a few suggestions, and I ended up ordering way more than I had intended. Thank you DiscountMugs. I'll be back! |
Betty G |
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03-04-2023 12:19 |
| Discount Mugs is amazing!! We placed an order for some personalized glassware and were surprised how fast it arrived, the quality of the print and the glassware itself. Christopher Rizo is awesome, he made everything really simple and quick for us. Chris' customer service skills are outstanding and we will be re-ordering!! Keep up the good work. |
JOEY DELA CRUZ |
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03-04-2023 12:07 |
| still yet to receive my order. just reviewing the fast and easy process of placing an order and designing the products I purchased.
i was assisted by RAM and he/she was awesome and helpful!
thank you ram and discountmugs. will post another review as soon as I receive my tumblers. |
Jennifer Finch Niemann |
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03-04-2023 12:00 |
| I have ordered from DiscountMugs twice now and both times it was an easy process with excellent customer service. |
Desiree |
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03-04-2023 11:57 |
| I was highly satisfied with the purchase made at DiscountMugs. The ordering process was simple and straightforward. My design was sent to me for approval on the same day as the order was placed. The items were shipped quickly and undamaged. I would recommend DiscountMugs and will definitely be using them in the future! |
Angela |
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03-04-2023 11:54 |
| I have used them before and both times I needed some assistance, the online chat is great and they are very understanding. I will continue to use Discount Mugs. |
Laurie Woodruff |
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03-04-2023 11:49 |
| I needed help with the initial order, and customer service was so helpful. The calendar turned out great! Arrived nicely packed. Thank you! Will use DiscountMugs again! |
TimLynn Bales |
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03-04-2023 11:43 |
| I have ordered a handful of products from Discount Mugs and was happy with them. Unfortunately, one of my orders came with several blemishes from the printing process and so I gave them a mediocre review. They promptly contacted me and asked me to send pictures which I did and then offered to replace the imperfect pieces. They were polite and apologetic and easy to work with. It was a breath of fresh air when good customer service is no longer commonplace. I am happy to recommend them to others and I often do! |
Akoshia Yoba |
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03-04-2023 11:18 |
| I have been ordering marketing materials from DiscountMugs for 4 years and have had excellent experiences. The products are good quality and arrive on time and the customer service team is awesome! They are patient and thorough. I highly recommend. |
Sasha |
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03-04-2023 11:15 |
| Jaclyn was super amazing and helped me place my order! She was very responsive and made sure that everything in my order was correct. I would 10/10 recommend discount mugs to everyone I know! |
Tamara |
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03-04-2023 11:12 |
| Discount mugs was one of the best merchandise shops I've ever dealt with in all my years of event planning. The customers services was fast and professional. I took a chance on ordering something without a sample due to time pressure and it exceeded my expectations. I highly recommend them. |
Alafiea Scott |
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03-04-2023 11:05 |
| I bought shot glass with picture on it for my 50 birthday party souvenirs last 3 years I also,bught glasses for my children graduation souvenirs.
Quality of glasses are good customer service is excellent. I love Discountmug.
I recommend them to anyone any time!!! |
Martin Maag |
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03-04-2023 10:57 |
| 5 Stars Hands Down. Their customer service was stunningly excellent. They assisted me on every issue I had while ordering. They help with design and assisted with order details. The product was delivered ahead of schedule and I couldn't be more pleased.
Honest Hair Restoration in Lakewood Ranch, FL gives DiscountMugs 5 stars! I would give more, but they only let me pick up to 5 :) |
Rabih Sabra |
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03-04-2023 10:54 |
| Very happy with the product, great doing business with DiscountMugs.com |
Cass Reed |
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03-04-2023 10:51 |
| We order glasses from Discount Mugs every year for a big party we throw. We use the same design but change the color and this year it was the easiest ever! I just opened a chat with Ram and told him what I wanted done. In 5 minutes the new order was all set up and ready to go. Thanks Ram for helping me get the first big 'to do' item checked off my list! See you next year for a new color! |
Shawn Diemand |
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03-04-2023 10:46 |
| Collen was most helpful in getting my Resale Tax Certificate applied to my account so that I could utilize the exemption on the order I needed to place today. I am always impressed when I can get a single contact resolution to my business needs. This is my second order with Discount Mugs, and as before I needed customer service assistance and as before, my issue was handled and order placed the same day. I will be a return customer. Thanks again for all you do. |
Patsy Gaffney |
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03-04-2023 10:43 |
| Wow! I was trying to place a re-order from several years ago that another person placed. Not to be found. But no worries, they recreated the design within minutes and I was able to place my order with no problem. All of this took place via on-line Chat with Pauline who then followed up with an email. She was no less than AMAZING! Extremely courteous and patient. Will definitely use DiscountMugs again, and again. Great products, great prices, and great service! |
Camilla Basse |
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03-04-2023 10:41 |
| I just placed my second order with Discount Mugs and have received stellar customer service both times. Their products are excellent quality...I highly recommend! |
Rose |
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03-04-2023 09:26 |
| I've ordered from DiscountMugs so many times for different offices and I can't imagine ordering from anywhere else. Exceptional customer service and excellent, affordable products. Thank you so much! |
Daniel Brown |
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03-04-2023 09:19 |
| Repeat customer, been using Discount Mugs for all my custom logo merchandise for over 3 years. Very pleased with the results every time! |
