| CUSTOMER REVIEWS |
| Cecily Mathis |
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03-04-2023 09:07 |
| Always a great experience working with DiscountMugs. Would recommend to anyone. |
Jennefer Pursell |
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03-04-2023 09:03 |
| I ordered custom made shot glasses for my husband's 50th birthday party and was very happy with the result. The glasses were exactly as I had pictured, but one was broken. I wasn't too concerned about that, but after giving a positive review and mentioning the broken glass someone from customer service emailed me offering $5 off of my next purchase. I will order from Discount Mugs again if I ever have the need again. |
TheKidzMom |
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03-04-2023 08:59 |
| I waited until the last minute to shop for customized items but Discount Mugs saved the day. My order was received a day early and it was correct. |
Taylor |
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03-04-2023 08:54 |
| I've been impressed with the quality of the printed tote bags I've ordered from DiscountMugs. The process is swift and easy to work through. I'm most impressed with the quality of customer service. My sales representative, Barbie, has gone above in beyond to support my orders and has communicated clearly with me about the process. I'll continue to order products from DiscountMugs because of the quality, and especially because of the incredible customer service. |
Shelley |
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03-04-2023 08:51 |
| Excellent customer service and the website is very easy to use, especially if you are customizing. I chatted with Kent, who answered all my questions and made the experience worth my time. I will purchase from Discount Mugs again. Thanks!! |
Marilyn Boyer |
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03-04-2023 08:50 |
| This was my first time using this company. I chatted with Demi online who was immensely helpful and looked for ways to offer assistance, adding a phone number for my design etc and checking to see what special offers were available. I will DEFINITELY use Discount Mugs again. I have a fairly new business and will be using promos for my customers often. Thanks again for all your help! |
Julia Beth McElhone |
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03-04-2023 08:48 |
| Gladys K. was amazing to work with! We worked together in the chat to customized several items I need for an expo I am attending in March. She sent me proofs right away and made any changes I needed. I will be using DiscountMugs for all of my marketing swag needs moving forward! |
LAURA WILSON |
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03-04-2023 08:47 |
| Jacklyn was so easy to work with via chat. The company also has cheaper promo items than other companies. I will definitely use DiscountMugs and Jacklyn again! |
Ben |
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03-04-2023 08:45 |
| Mugs arrived early and look beautiful. There were a few imperfections in the mugs (tiny ink spots, small glass imperfections), but each imperfection is minor. Overall, I am very happy with the Discount Mugs custom software as well as their customer service and speed of delivery. I will use this company again if a need arises. |
Karen G |
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03-04-2023 08:17 |
| Discount Mugs was so easy to work with! They were so very helpful and quick to answer my questions and figure out what I needed. We handled everything through their chat option and it worked great. Juan was a rock star! I'll be ordering from them again! |
Martha |
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03-04-2023 08:15 |
| Wonderful experience. Very helpful customer service (dealt with Alvin), that helped solve all my problems and help me through my reorder. Thank you DiscountMugs. Keep it up! :) |
Con |
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03-04-2023 08:13 |
| I have order several times from Discount Mugs. Each time was a professional experience and the product receive was above what was expected. Thank you!!! |
Vanessa |
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03-04-2023 08:09 |
| Always great working with discount mugs to get promo items! everyone is super friendly, and all the things we order always comes out exactly how we are expecting it too! Thank you discount mugs! |
Colleen |
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03-04-2023 08:07 |
| I had a great experience working with DiscountMugs. The design and ordering process was very easy and their prices were very competitive. Juan, my sales/customer service representative, went above and beyond in helping me make sure that our Certificate of Exemption for our non-profit organization was taken into consideration and even honored a discount code. We will be sure to use DiscountMugs again in the near future. |
Cassandra Rattle |
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03-04-2023 08:00 |
| DiscountMugs chat service customer representative (Pauline) was outstanding. She walked me through the entire process and assist with my order. I purchased from the company before and was very pleased with my order. I am sure this order will be the same. |
Sister Anne |
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03-04-2023 07:58 |
| I needed a rush order. The sales Rep, Colleen G. could not have been more helpful. I would definitely come to Discount Mugs again and recommend the company (and my experience) to others. |
Jess Jewitt Parsons |
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03-04-2023 07:53 |
| I have had great success overall with DiscountMugs. Barbie helped me get all of my orders straight and on a timeline that worked for me.... all over chat! I find that quite impressive. I will be coming back for my next personalized product purchase. |
Linda D |
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03-04-2023 07:49 |
| It was my first experience working with DiscountMugs.com. I can't say enough about working with this company. The customer service was excellent. The woman who assisted me with my order was very helpful, knowledgable and patient with me. If it weren't for her I would have ordered the wrong item. The order arrived in a timely fashion and was packaged very well. When we unpacked the mugs and saw them I was beyond excited and satisfied with the finished product. They were beautiful!! They were part of the "goodie bag" at my daughter-in-law's baby shower and I received numerous compliments on them. They were a real hit!!! Thank you discountmugs.com! |
Phyllis |
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03-04-2023 07:48 |
| Discount Mugs was immediately responsive and helpful to my questions and highly efficient in getting my order placed. I did business with them several years ago and was pleased to find out that they could help me with my current project. |
DiscMugsCustomer |
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03-04-2023 07:38 |
| Pens were nicely imprinted and the delivery speed was fantastic. Customer service pulled it all together, so, as returning customers, we had another great experience with Discount Mugs |
