1049 discount mugs wristband

Company Name discountmugs.com
Address 12610 NW 115th Avenue Miami, FL 33178 United States
Company E-mail Id support@discountmugs.com
Company Phone 1-877-418-0475
Company Fax 1-888-675-7487
REVIEWS:
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Discountmugs cheap custom wristbands are available in a variety of unique color combinations, designs, and imprint options. Add your personal message or logo to custom silicone bracelets to see just how unique and creative these promotional products can be for your event or organization. In addition to the quality products we offer, select orders will receive free shipping so that you can have your items quickly and conveniently.

Discount Mugs is one of the largest suppliers of promotional products in the United States. In business for over twenty years, there mission is to help share your message and create lasting impressions for a positive impact on your brand, or special event. There innovative products include a variety of apparel items, drinkware, glassware, office supplies and much more. All available at tremendously low prices they make for affordable giveaways and memorable gifts that simply elevate the art of giving.

DiscountMugs is an online retailer providing custom promotional products at affordable prices. Established in 1998, the company specializes in creating customized mugs and drinkware, but also offers a wide array of promotional items such as bags, totes, office supplies, apparel, and more. With hundreds of products to choose from, DiscountMugs prides itself on helping customers find the perfect product for their promotions and giveaways.

curb-chain-bracelet

The ordering process is simple and straightforward. Customers can place their custom orders on the website using the easy-to-use product builder or design tools. DiscountMugs offers a variety of customization techniques to meet the exact needs of customers. From embroidery and laser engraving to full-wrap printing and pad printing, customers can create unique and personalized promotional items with ease.

DiscountMugs also offers a comprehensive range of rush services. In an effort to meet tight deadlines, the company offers Rush Production and Rush Shipping services. For those who need promotional items in a hurry, DiscountMugs is the perfect solution.

Additionally, DiscountMugs provides detailed product guides, which contain useful information about product materials, size measurements, acceptable artwork formats, etc. In a unique twist, customers can also customize their orders with original artwork. With exclusive “My Design” feature, customers can create their own artwork or choose from a library of offers.

Overall, DiscountMugs excels in delivering quality products at an unbeatable price. With an extensive collection of items, affordable services, and unbeatable customer service, DiscountMugs simplifies the entire promotional process like no other.


discountmugs.com Company details
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Starting Year 1995
Shopping Type Online Shopping
Website https://www.discountmugs.com/
Facebook url https://www.facebook.com/discountmugs
Twitter url https://twitter.com/discountmugscom


Avaliable Wristbands
Fabric WristbandsFabric Wristbands Message WristbandsMessage Wristbands
Segmented Silicone WristbandsSegmented Silicone Wristbands Party WristbandsParty Wristbands
Curb chain braceletsCurb chain bracelets Cloth WristbandsCloth Wristbands
Thumb loop wristbandsThumb loop wristbands Vinyl WristbandsVinyl Wristbands
3 Color Striped Wristbands3 Color Striped Wristbands


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CUSTOMER REVIEWS
Jason H. 2022-10-31 05:35:21
This us my third time ordering from you guys, and every product has been a great deal, quick production and shipping, and wonderful service!
Emilee W. 2022-10-31 11:33:34
Options were easy to understand, price updated instantly so there were no surprises, lots of options... overall just an easy experience. I even left the page up for a couple of days and it saved all the input I had given it.
Randy 2022-12-12 12:57:14
Easy buying experience, quality product true to description, fast production and shipping, good value for bulk orders but no minimum purchase required.
Chris J. 2023-01-10 06:34:53
My experience was great, any revisions i needed the company jumped right on it. I also like how they texted me when updates were ready.
Leonard S. 2023-01-23 11:27:30
I just received an order of custom ball caps. The quality is horrendous which have rendered the product useless. I will update this review once the company has decided how to remedy the situation. UPDATE: After sharing my grievances with DiscountMugs, they were able to apply a full credit toward my purchase. I am very satisfied with the company and hope to do more business with them in the near future...
Kelcey K. 2023-02-16 05:25:43
Amazing deal! Great process time and arrival! Have already ordered twice and will definitely be back!!!
Karen Brady 2023-03-02 06:44:08
High quality binders delivered quickly. Buying experience was easy.
Kristina Vanaman 2023-03-02 06:45:59
The delivery was great, and the product is just what we expected.
PaulaPlayer 2023-03-02 06:49:15
Juan made the experience easy for me to order, he sent the designs just as I had in mind and was very responsive . Thanks !
Leonard S. 2023-03-25 08:03:02
These guys are pretty efficient. If yuh order a garment from them, request a sample in advance to make sure your order meets your expectations.
Betty G. 2023-03-25 08:05:07
Discount Mugs is amazing! We placed an order for some personalized glassware and were surprised how fast it arrived, the quality of the print and the glassware itself. Christopher Rizo is awesome, he made everything really simple and quick for us. Chris' customer service skills are outstanding and we will be re-ordering! Keep up the good work.
Maddix B. 2023-03-25 08:29:26
This was my first time using Discount Mugs and it won't be the last Thanks To Ms. Shawnaye Baker who was outstanding. She gave me everything I need with so much professionalism and patience. I couldn't have completed my order without her. There should be more people in the world like Shawnaye that deal with Customer Service. In fact, she could give some business personnel a lesson on people and customer service skills. She should be named and given the Sales Person of the Award!
Rob S. 2023-03-25 08:31:25
I had a problem with them being short of stock on an item that I needed on a deadline. I spoke to Maria Giusti in the sales department. Not only was she able to expedite my order so that I will recieve them before my deadline, but she also hooked me up with a discount for the ones I was short on. Review would be 5 stars if not for the short stock situation.
Jaime C. 2023-03-25 08:33:04
Kelly is amazing she always goes above and beyond. Discount mugs is our only source for tumblers ;)
robert c. 2023-03-25 08:33:56
Discount mugs is great. Love their products and their reps. I work with Kelly D all the time she always gets my orders out on time... thank you!
Shawn d. 2023-03-25 08:36:26
Discount mugs has been a great help in customer service through Kelly de la Torre and with providing great promotional items for our Church. I will definitely use discountmugs again.
Diane K. 2023-03-25 08:37:44
Great customer service! She stayed with me on the phone until my whole order was correct. Thank you so much! Will use them again in the future.
Jamie S. 2023-03-25 08:39:18
We as a company have been ordering from discountmugs.com for several years. I have always received the highest quality products with very great attention to detail on the printing. I have worked with Maria Giusti since the beginning and she is wonderful! She always remembers everything I have ever asked about and makes reordering such a breeze! We have gotten everything from pens, candy jars and specialty glassware for our bar and our customers love it all! I would highly recommend! - Jamie Swain Sooner Legends Hotel-Restaurant-Bar Food & Beverage Director
Bill P. 2023-03-25 08:43:05
Lesly Allison was really helpful and the art department got my proofs back to me quickly. I'm now waiting for the piece to arrive (just ordered it this week) but I'm sure it will look great If past experience is any indication it will be excellent. Thank you discountmugs.
Tami K. 2023-03-25 08:44:26
We have always purchased our mugs at Discount Mugs. Thier products are wonderful with a wide variety to choose from. Oscar Torres is the best, had to make a return today and he made it very easy and was quick responding to my request. I wish more companies had customer service skills such as Oscar!
Gee L. 2023-03-25 09:43:38
This was the very first time that I placed an order with Discountmugs.com & let me tell tell you-I will be back! Their prices & inventory CANNOT be beat. I searched high & low for the items that I needed for an upcoming Family Reunion. No other site came close in price or inventory. And Their Customer Service Employees?!? Out of this world-you won't believe how knowledgeable, polite & helpful they are. The gentleman who assisted me, Washington, was absolutely WONDERFUL & really did a great job. Thanks DiscountMugs.com & Washington-you guys ROCK! 5 Stars all-around!
Ray L. 2023-03-25 09:45:30
Hello! Pedro Rodrigues was very helpful and informative. He helped me with my Order quickly and precisely. I look forward to his Expertise the next time I place an Order. Discount Mugs has a Great Customer Service Rep!
Frances D. 2023-03-25 09:47:15
Discount mugs is great. Washington is who places my orders…and I go back to him every time! I have sent customers here, and recommend him. If there is a question or glitch, he will resolve it and an because of him, Discount Mugs has kept my business!
Annette L. 2023-03-25 09:48:25
I had a great experience with this company. Great Customer Service and responsiveness. I will shop there again.
Miriam L 2023-03-25 09:49:46
We have been ordering from discountmugs.com for several years. I have always received quality products with very great attention to detail on the printing. I have worked with Washington M since the beginning and he is wonderful! He has always found a solution to my last minute orders and has never missed a deadline. We have gotten everything from pens, coasters, stadium cups, bags etc. I would highly recommend! -M. Levenstein Event Planner & Executive Assistant (C Level)
Cheryl S. 2023-03-25 09:50:47
Washington Montenegro could not have been more helpful, in terms of advice, best price for the product I want and quick shipping... as well as being extremely kind and polite. I am extremely pleased with his assistance and expertise! Would give him more stars if I could!
Annetet S. 2023-03-25 09:52:53
The sales rep Charlie went above and beyond to assist me. He took a great deal of time and paid attention to detail. He created several mock up proofs of my customized item before he even sent it to the art department. Definitely will work with DiscountMugs again for my firms marketing and promotional items.
Beth R. 2023-03-25 09:54:07
Raul was efficient, professional and was able to complete my order exactly as I wanted it! Thank you!
Maren O. 2023-03-25 09:55:41
Shawnaye Baker provided fantastic customer service, going above and beyond to make sure I received my order in a timely manner. The proof was perfect and my mugs are shipping less than 48 hours after I first contacted them. So helpful for this rush job I needed!
Marie J. 2023-03-25 09:57:07
Placed an order with Kelly she did a great job helping me with placing my order! I will definitely order again
Joan H. 2023-03-25 09:58:49
Fabulous products! The sales rep- Pedro did an great job of helping me get what we wanted to print on the glasses we ordered.
Christina V. 2023-03-25 09:59:40
Wow, I am surprised at all the negative reviews. My experience has been nothing but positive, from the quality of the product to the responsive customer service. I have ordered approximately 5 times for my business over the past 2 years - marketing swag. Everyone loves the stuff.
Danielle Gottlieb 2023-04-03 06:35:10
Henry was a pleasure to work with. He listened to exactly what I wanted and then guided me through to make sure I was happy with the finished product. I cannot wait to receive my mugs! I will use you guys again on my next order!
Chuck 2023-04-03 06:36:21
Great experience ordering some shotglasses with our company logo on them. Ordering process was smooth, prices were amazing, and they arrived in short order. We will definitely return to them again with our glassware needs.
Wayne 2023-04-03 06:37:48
I worked with Barbie. She was super professional and quick to respond to all my questions. She went above and beyond what I was expecting for online customer service. I give this a 10+ thumbs up!!!! THANK.
Caroline 2023-04-03 06:39:30
Discount Mugs customer service is amazing! Their chat feature made it so easy to customize my order and get exactly what I wanted. Barbie is super attentive and helped with the design and ordering process. Henry is also super great and reached back out to me after I got disconnect. Definitely recommend using this company! Pricing and quality is great, too.
Maddie 2023-04-03 06:40:47
Colleen was very helpful getting my design and order put together. I was nervous about getting my design onto the face masks we ordered, but she assured me it would be taken care of.
Marsha 2023-04-03 06:42:44
Buying Christmas gifts for my company was made easy and efficient with the initial searching and then ordering on the website. The chat with Barbie was terrific. She helped me through the process making sure all was correct and she even saved me some more money by the end. I have shopped at Discount mugs for a couple of purchases now and will continue to. Thank you!
Jilll Varnes 2023-04-03 06:44:19
I was looking for a reasonably priced, personalized mug for our class reunion. Found it here! Barbie took care of everything in less than 30 minutes. Our needs were pretty simple and straight forward. I order personalized items once or twice a year so I will definitely return. They have a lot more than mugs.
Sammi 2023-04-03 06:46:16
Juan was a huge help! Very responsive and pleasant to chat with. Highly suggest him for all of your Discount Mug needs.
Naomi LaFave 2023-04-03 06:47:33
They were able to help me with getting a sample for our employees Christmas gifts this year.
Rachel 2023-04-03 06:48:48
I was actually floored by the customer experience. I wasn't expecting to get a real person in the chatbot, let alone one who would talk me through the order and give me an honest answer in regards to production schedule and then set up everything I needed to quickly order. It felt like I had a personal assistant and as a busy startup CEO who can't actually afford a personal assistant yet, this felt like a big win. Thank you!
Shellie Campo 2023-04-03 06:50:00
I was ordering imprinted mugs and was unsure of art design and Barbie was very helpful.
Lacey Weimer 2023-04-03 06:51:13
Lanie was very helpful when placing my order and noticing the color of something I wanted was out of stock. I'll be back to order more! Thank you Lanie!
Elizabeth Lower 2023-04-03 06:52:35
I had some questions about the placing and cost of my order and used the chat option. Barbie was extremely helpful; she was also patient and courteous. She answered my questions, gave me a discount, and walked me through the payment process. I am very pleased with the entire experience and look forward to receiving my order.
Nicolas B 2023-04-03 06:54:50
Very seamless experience, the sales rep that helped me went above and beyond. I will continue to use discountmugs for my future needs.
Amy 2023-04-03 06:55:57
We haven't received our product yet but your customer service is A+! Jacklyn Odanga helped me tremendously. She was patient, knowledgeable, and quick. Getting on these sites can be a bit overwhelming but she made it as easy as possible. I will happily order from here again due to customer service.
Alyssa A 2023-04-03 06:57:50
Alvin was absolutely incredible. He was so patient, attentive, and had all the answers I needed. He responded so quickly and was very pleasant. Wish more companies had customer service this great!
Angi Abt 2023-04-03 07:00:40
I had some problems with uploading my artwork. I chatted online with Josephine and I was able to attach the artwork with a few details on colors and she had my proof in seconds. She also was very helpful in emailing the link for payment. Way to go Josephine! I appreciate the great customer service!
lietha allen 2023-04-03 07:02:51
Demi was AMAZING! She chatted with me and worked so hard to help me through my entire ordering process. The entire process took an hour and a half and she didn't give up on me. I was actually about to order with another company, but after such great customer service, I decided to place my order with Discount mugs. Hopefully I won't run into any troubles with receiving my order and hopefully I will be satisfied with my final design.
Jose Ricardo Sales 2023-04-03 07:04:53
I had a very easy time ordering Mugs for my restaurant. Alvin was incredibly helpful in finding my old order and putting together a new one, even though the previous item had been discontinued. Great service!!
Janine Marcacci 2023-04-03 07:11:15
I’ve been ordering from DiscountMugs for family events for about 10 years. I have always received my orders more quickly than anticipated. The customer service has always been efficient and courteous.
Diane Robins 2023-04-03 07:13:03
I was very pleased with my experience with the chat on discount mugs. I was able to use my previous text but change the pen style. It was easy and very helpful.
Julie Falcone 2023-04-03 07:15:42
Alvin was very helpful to me processing a refund for a missed discount code & providing me with production updates.
Buzz Davis 2023-04-03 07:19:34
I have ordered can koozies a couple times now.....they were exactly as i ordered and i got them pretty quick....i have had no trouble or problems at all ...will be ordering more next year...i would recomend DiscountMugs....
Douglas 2023-04-03 07:23:48
We have used several things in the past as "Thank You" gifts for our customers, but these mugs are perfect. Our name and phone number are in front of them daily as they drink their beverages. We have purchased mugs from other companies, but Discount Mugs is by far the lowest price I have found. The communication during the process is great as well as their customer service. I highly recommend Discount Mugs
Michelle Reynolds 2023-04-03 07:26:03
This was my first time using Discount Mugs. I reached out to the support chat and Barbie was able to provide me with all the information and assistance I needed. She went above and beyond. I'm very happy with my purchase and thankful for her service! I will definitely be returning
Stacy 2023-04-03 07:27:41
I ordered camp mugs for my business. They arrived quickly and look great! I receive lots of compliments on them
Scott 2023-04-03 07:30:07
I went very easy the person I worked with was great wonderful her name was Demi Discounts Mugs should be very lucky to have some one like her working for there company.
Rita Thompson 2023-04-03 07:32:51
I had a number of questions about my potential order and reached out to DiscountMugs via the chat option. Demi was able to immediately help me accomplish tasks that I could not do via my laptop. She was very helpful with artwork, answering my questions about set up fees and delivery. My experience was 5 Star all the way. I had been looking at four other companies, but I ordered from this business because of the service.
CHRISTIAN TENENPAGUAY 2023-04-03 07:34:10
absolutely love the products i order for my crew. Thanks @Discountmugs for making it happen.
DiscMugsCustomer 2023-04-03 07:38:03
Pens were nicely imprinted and the delivery speed was fantastic. Customer service pulled it all together, so, as returning customers, we had another great experience with Discount Mugs
Phyllis 2023-04-03 07:48:17
Discount Mugs was immediately responsive and helpful to my questions and highly efficient in getting my order placed. I did business with them several years ago and was pleased to find out that they could help me with my current project.
Linda D 2023-04-03 07:49:22
It was my first experience working with DiscountMugs.com. I can't say enough about working with this company. The customer service was excellent. The woman who assisted me with my order was very helpful, knowledgable and patient with me. If it weren't for her I would have ordered the wrong item. The order arrived in a timely fashion and was packaged very well. When we unpacked the mugs and saw them I was beyond excited and satisfied with the finished product. They were beautiful!! They were part of the "goodie bag" at my daughter-in-law's baby shower and I received numerous compliments on them. They were a real hit!!! Thank you discountmugs.com!
Jess Jewitt Parsons 2023-04-03 07:53:44
I have had great success overall with DiscountMugs. Barbie helped me get all of my orders straight and on a timeline that worked for me.... all over chat! I find that quite impressive. I will be coming back for my next personalized product purchase.
Sister Anne 2023-04-03 07:58:29
I needed a rush order. The sales Rep, Colleen G. could not have been more helpful. I would definitely come to Discount Mugs again and recommend the company (and my experience) to others.
Cassandra Rattle 2023-04-03 08:00:13
DiscountMugs chat service customer representative (Pauline) was outstanding. She walked me through the entire process and assist with my order. I purchased from the company before and was very pleased with my order. I am sure this order will be the same.
Colleen 2023-04-03 08:07:35
I had a great experience working with DiscountMugs. The design and ordering process was very easy and their prices were very competitive. Juan, my sales/customer service representative, went above and beyond in helping me make sure that our Certificate of Exemption for our non-profit organization was taken into consideration and even honored a discount code. We will be sure to use DiscountMugs again in the near future.
Vanessa 2023-04-03 08:09:42
Always great working with discount mugs to get promo items! everyone is super friendly, and all the things we order always comes out exactly how we are expecting it too! Thank you discount mugs!
Con 2023-04-03 08:13:12
I have order several times from Discount Mugs. Each time was a professional experience and the product receive was above what was expected. Thank you!!!
Martha 2023-04-03 08:15:32
Wonderful experience. Very helpful customer service (dealt with Alvin), that helped solve all my problems and help me through my reorder. Thank you DiscountMugs. Keep it up! :)
Karen G 2023-04-03 08:17:12
Discount Mugs was so easy to work with! They were so very helpful and quick to answer my questions and figure out what I needed. We handled everything through their chat option and it worked great. Juan was a rock star! I'll be ordering from them again!
Ben 2023-04-03 08:45:23
Mugs arrived early and look beautiful. There were a few imperfections in the mugs (tiny ink spots, small glass imperfections), but each imperfection is minor. Overall, I am very happy with the Discount Mugs custom software as well as their customer service and speed of delivery. I will use this company again if a need arises.
LAURA WILSON 2023-04-03 08:47:28
Jacklyn was so easy to work with via chat. The company also has cheaper promo items than other companies. I will definitely use DiscountMugs and Jacklyn again!
Julia Beth McElhone 2023-04-03 08:48:39
Gladys K. was amazing to work with! We worked together in the chat to customized several items I need for an expo I am attending in March. She sent me proofs right away and made any changes I needed. I will be using DiscountMugs for all of my marketing swag needs moving forward!
Marilyn Boyer 2023-04-03 08:50:33
This was my first time using this company. I chatted with Demi online who was immensely helpful and looked for ways to offer assistance, adding a phone number for my design etc and checking to see what special offers were available. I will DEFINITELY use Discount Mugs again. I have a fairly new business and will be using promos for my customers often. Thanks again for all your help!
Shelley 2023-04-03 08:51:46
Excellent customer service and the website is very easy to use, especially if you are customizing. I chatted with Kent, who answered all my questions and made the experience worth my time. I will purchase from Discount Mugs again. Thanks!!
Taylor 2023-04-03 08:54:30
I've been impressed with the quality of the printed tote bags I've ordered from DiscountMugs. The process is swift and easy to work through. I'm most impressed with the quality of customer service. My sales representative, Barbie, has gone above in beyond to support my orders and has communicated clearly with me about the process. I'll continue to order products from DiscountMugs because of the quality, and especially because of the incredible customer service.
TheKidzMom 2023-04-03 08:59:16
I waited until the last minute to shop for customized items but Discount Mugs saved the day. My order was received a day early and it was correct.
Jennefer Pursell 2023-04-03 09:03:30
I ordered custom made shot glasses for my husband's 50th birthday party and was very happy with the result. The glasses were exactly as I had pictured, but one was broken. I wasn't too concerned about that, but after giving a positive review and mentioning the broken glass someone from customer service emailed me offering $5 off of my next purchase. I will order from Discount Mugs again if I ever have the need again.
Cecily Mathis 2023-04-03 09:07:42
Always a great experience working with DiscountMugs. Would recommend to anyone.
Daniel Brown 2023-04-03 09:19:22
Repeat customer, been using Discount Mugs for all my custom logo merchandise for over 3 years. Very pleased with the results every time!
Rose 2023-04-03 09:26:49
I've ordered from DiscountMugs so many times for different offices and I can't imagine ordering from anywhere else. Exceptional customer service and excellent, affordable products. Thank you so much!
Camilla Basse 2023-04-03 10:41:31
I just placed my second order with Discount Mugs and have received stellar customer service both times. Their products are excellent quality...I highly recommend!
Patsy Gaffney 2023-04-03 10:43:22
Wow! I was trying to place a re-order from several years ago that another person placed. Not to be found. But no worries, they recreated the design within minutes and I was able to place my order with no problem. All of this took place via on-line Chat with Pauline who then followed up with an email. She was no less than AMAZING! Extremely courteous and patient. Will definitely use DiscountMugs again, and again. Great products, great prices, and great service!
Shawn Diemand 2023-04-03 10:46:21
Collen was most helpful in getting my Resale Tax Certificate applied to my account so that I could utilize the exemption on the order I needed to place today. I am always impressed when I can get a single contact resolution to my business needs. This is my second order with Discount Mugs, and as before I needed customer service assistance and as before, my issue was handled and order placed the same day. I will be a return customer. Thanks again for all you do.
Cass Reed 2023-04-03 10:51:19
We order glasses from Discount Mugs every year for a big party we throw. We use the same design but change the color and this year it was the easiest ever! I just opened a chat with Ram and told him what I wanted done. In 5 minutes the new order was all set up and ready to go. Thanks Ram for helping me get the first big 'to do' item checked off my list! See you next year for a new color!
Rabih Sabra 2023-04-03 10:54:36
Very happy with the product, great doing business with DiscountMugs.com
Martin Maag 2023-04-03 10:57:45
5 Stars Hands Down. Their customer service was stunningly excellent. They assisted me on every issue I had while ordering. They help with design and assisted with order details. The product was delivered ahead of schedule and I couldn't be more pleased. Honest Hair Restoration in Lakewood Ranch, FL gives DiscountMugs 5 stars! I would give more, but they only let me pick up to 5 :)
Alafiea Scott 2023-04-03 11:05:11
I bought shot glass with picture on it for my 50 birthday party souvenirs last 3 years I also,bught glasses for my children graduation souvenirs. Quality of glasses are good customer service is excellent. I love Discountmug. I recommend them to anyone any time!!!
Tamara 2023-04-03 11:12:41
Discount mugs was one of the best merchandise shops I've ever dealt with in all my years of event planning. The customers services was fast and professional. I took a chance on ordering something without a sample due to time pressure and it exceeded my expectations. I highly recommend them.
Sasha 2023-04-03 11:15:41
Jaclyn was super amazing and helped me place my order! She was very responsive and made sure that everything in my order was correct. I would 10/10 recommend discount mugs to everyone I know!
Akoshia Yoba 2023-04-03 11:18:36
I have been ordering marketing materials from DiscountMugs for 4 years and have had excellent experiences. The products are good quality and arrive on time and the customer service team is awesome! They are patient and thorough. I highly recommend.
TimLynn Bales 2023-04-03 11:43:28
I have ordered a handful of products from Discount Mugs and was happy with them. Unfortunately, one of my orders came with several blemishes from the printing process and so I gave them a mediocre review. They promptly contacted me and asked me to send pictures which I did and then offered to replace the imperfect pieces. They were polite and apologetic and easy to work with. It was a breath of fresh air when good customer service is no longer commonplace. I am happy to recommend them to others and I often do!
Laurie Woodruff 2023-04-03 11:49:16
I needed help with the initial order, and customer service was so helpful. The calendar turned out great! Arrived nicely packed. Thank you! Will use DiscountMugs again!
Angela 2023-04-03 11:54:44
I have used them before and both times I needed some assistance, the online chat is great and they are very understanding. I will continue to use Discount Mugs.
Desiree 2023-04-03 11:57:08
I was highly satisfied with the purchase made at DiscountMugs. The ordering process was simple and straightforward. My design was sent to me for approval on the same day as the order was placed. The items were shipped quickly and undamaged. I would recommend DiscountMugs and will definitely be using them in the future!
Jennifer Finch Niemann 2023-04-03 12:00:52
I have ordered from DiscountMugs twice now and both times it was an easy process with excellent customer service.
JOEY DELA CRUZ 2023-04-03 12:07:02
still yet to receive my order. just reviewing the fast and easy process of placing an order and designing the products I purchased. i was assisted by RAM and he/she was awesome and helpful! thank you ram and discountmugs. will post another review as soon as I receive my tumblers.
Betty G 2023-04-03 12:19:04
Discount Mugs is amazing!! We placed an order for some personalized glassware and were surprised how fast it arrived, the quality of the print and the glassware itself. Christopher Rizo is awesome, he made everything really simple and quick for us. Chris' customer service skills are outstanding and we will be re-ordering!! Keep up the good work.
Lizabeth Scott Author 2023-04-03 12:22:29
For months, I've gone from one company to another, trying to find tote bags. I've been so overwhelmed with choices that I close the sites and give up. A fellow author suggested DiscountMugs. I was pleasantly surprised when a chat box popped up and a real person was there to help me through the entire process. She was even able to show me my bags and mugs with my logo and design. I made a few teaks, she made a few suggestions, and I ended up ordering way more than I had intended. Thank you DiscountMugs. I'll be back!
Dr. Angela Hynes 2023-04-03 12:27:31
Very easy to work with. Have used DIscountMugs for quite a few years now (since 2007)and every experience has been positive. Even if or when an issue arrises they are on it and have it resolved quickly. I enjoy working with them and appreciated their level of service!
RoRo 2023-04-03 12:33:44
Searching for a company to fill an order is not easy. You go with blind faith that you will get what you expect without paying a ton of money either. So I used DISCOUNTMUGS website & utilized their "chat" button. This company is LEGIT!! had patince with all my questions. Gave me more info when I asked & had thorough responses for each. My order should arrive when I need it & Overall pleasantly helpful & professional! Would hands down recommend DISCOUNTMUGS to everyone in the future!
Erika Lopez Smith 2023-04-03 12:47:55
I have ordered from Discount Mugs for years, for multiple companies. I have explored other printing company's and have never found the consistency, quality, and options that Discount Mugs offers. This last order came with a discrepancy. I called the next day, and the correction was made quickly without question and excellent customer service. I will never go anywhere else. Do not waste your time shopping around.
Whitney 2023-04-03 13:04:55
The customer service of DiscountMugs is awesome. They answered all of my questions, created multiple mock ups for me on the spot, and chatted with me for almost an hour as I kept changing my mind. I highly recommend this company for their service and can't wait to see what my coffee mugs will look like!
Kelly Hazel 2023-04-03 13:07:33
There was a problem with one of my orders. Discount Mugs had to re-make the order, requiring an additional week, so I missed my original deadline; however I am still giving 5 stars because the customer service during the ordeal was very good. The chat feature on the website is a life saver.
Sue Porter 2023-04-03 14:21:23
We had a great experience with DiscountMugs. The Customer Service reps were excellent in helping us with our questions about artwork size for printing on our order. We felt like our satisfaction mattered to them! The product was high quality with neat, clear printing, and it was delivered right on time as promised. We were proud to hand them out to our potential customers. We would definitely recommend DiscountMugs, and will use them for our next promotional items.
Kenzie Brown 2023-08-23 06:51:14
Customer service is so helpful in both the design aspect and dealing with my organization's tax exempt status. Very friendly!


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